
Susan is a Senior Consultant for The Pharmacy Group (TPG). TPG provides consulting services to healthcare service, information technology, and pharmaceutical companies to grow revenue and improve the financial performance of their products and services.
Through collaboration with payers, providers, and manufacturers, Susan has over 40 years of leadership experience driving growth for innovative and cutting-edge programs to enhance quality, improve outcomes, and lower the cost of care. Her accountabilities have included business development, account management, sales enablement, product strategy, and clinical operations. She maintains numerous relationships with national and regional healthcare decision-makers and channel partners across the United States healthcare system.
Most recently, Susan has advanced payer programs related to member engagement, improved Star Ratings and quality measures, and reduced adverse drug events as Area Vice President of Business Development at Tabula Rasa HealthCare. Previously, Susan spent 17 years in various leadership roles, including Managing Director and Vice President, Health Systems and Payer Relations for MedStart, a point-of-care medication adherence platform that originated at MedVantx, Inc. and was later acquired by QPharma, Inc.
A pharmacist by training, Susan held various positions at the UPMC Health System for over 14 years, including Director of Pharmaceutical Services, Director of Therapeutic Services, and Assistant Vice President of Business Development. Susan also served as Executive Director of the Physician Hospital Organization (PHO) for four UPMC Hospitals. The PHO physician membership eventually transitioned to become the provider network when the UPMC Health Plan was launched.
Susan holds a Bachelor of Science in Pharmacy from the University of Pittsburgh, in Pittsburgh, PA, a Master of Public Management from Carnegie Mellon University, in Pittsburgh, PA, and a Sales Growth Certificate from eCornell, in Ithaca, NY.